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CEC Staff

Customer Service

From becoming a member to assisting with your membership, groups, event registrations, and book orders, we’re here to help.

Contact List

Not sure who to contact? Check out a directory of department email addresses and staff directory below.

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Available during regular business hours.


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From becoming a member to assisting with your membership, groups, event registrations and book orders, we’re here to help.

Customer Service Center

Staff Contact List

Executive Office
Chad Rummel, M.Ed, CAE
Executive Director
(703) 264-9404
Laurie Vanderploeg

Laurie VanderPloeg
Associate Executive Director for Professional Affairs
(703) 264-9421

Craig Evans
Craig Evans, CMA
Chief Financial Officer, Director of Operations
(703) 264-9416
Gennith Johnson
Gennith Johnson, CAE
Chief Engagement Officer
(703) 264-9433
Sharon Rodriguez
Sharon Rodriguez
Director of Governance and Executive Services
(703) 264-9415
Cookie Cottrell, CAE
Member Support Representative
(703) 264-9453
Kevin Jacobs
Kevin Jacobs
Membership Manager
(703) 264-9478
Brannan Meyers
Brannan Meyers, CAE
Director of Component Services (Divisions, Units, Chapters)
(703) 264-9413
Tory Steptoe
Tory Steptoe
Member Services Representative
(703) 264-9459
Danielle Wieczorek
Danielle Wieczorek
Component Services Manager
(703) 264-9424
Jake Minor
Jake Minor
Manager, Publications Fulfillment and Operations
(703) 264-9444
Bryan Reynolds
Information Technology Manager
(703) 264-9480
Caroline Schwartz

Caroline Schwartz
Operations Coordinator
(703) 264-9417

Professional Affairs
Jennifer Bullock
Jennifer Bullock
Professional Development and Resources Director
(703) 264-9427
Brad Duncan
Director of Professional Standards
(703) 264-9406
Renee Glasby
Renee Glasby
Convention Administrative Manager
(703) 264-9422
Brooke Massey
Brooke Massey
eLearning Manager
(703) 264-9410
Aimee Roberge
Aimee Roberge
Coodinator, Professional Development and Resources
(703) 264-9403
Megan Shea
Manager of Learning Logistics
(703) 264-9447
Kuna Tavalin
Senior Policy and Advocacy Advisor
(202) 669-2669
annie drinkard
Annie Drinkard
Director of Communications and Publications
(703) 264-9455
Lara Fahey
Lara Fahey
Group Memberships & Partnerships Coordinator
(703) 264-9412
Anna Perez
Anna Perez
Sales Coordinator
(703) 264-9439
Mason Daniel Shelby
Mason Shelby
Digital Content Manager
(703) 264-9498
Cameron Waiters
Cameron Waiters
Digital Content Specialist
(703) 264-9466
Sharyn Weiss
Sharyn Weiss 
Director of Strategic Partnerships
(703) 264-405
Last Updated:  15 November, 2022

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